Improvements to the USW Volunteer Website (volunteers.usawest.org)
On 9/26/2019, we released a new version of the volunteer website, introducing features that allow our volunteers to create and manage their own Kettle Bell Ringing groups.
The first thing you will notice is a new panel on the home page, inviting people to volunteer as a group.
When the user clicks on the Group Volunteering button, they will see a page where they can either Join a Group, or Create a Group.
IMPORTANT NOTE: Groups only work for Kettle Opportunities at this time.
We offer three different approaches to group volunteering.
Once the group administrator sets up their new group, they can send the group’s secret Web Access Code to their group members, and the group members can use that code to join the group.
The group administrator can see a list of group members. They can also see the shifts reserved or worked by their group members. Once income is recorded, the group administrator can see how much money was raised by their group.
The group administrator can also see and manage the shift details for their group members.
Individual group members get a similar view, but they only see the kettle shifts assigned to them.
If a new volunteer doesn’t use the "Volunteer as a Group" area of our website, we still ask them about groups during the standard "Ring the Bell" registration process. Each option below takes the volunteer to a different registration wizard.
Once registered, a volunteer can manage their Kettle shifts from the group area of the software as shown above, or they can go to the My Account area and manage their assignments there.
Over in the Volunteer Management software, found on the USW Applications portal (Citrix), we give you the ability to view and manage groups.
On this screen, you can see the group details, group members, locations linked to the group, and you can even see an activity log of what happened in that group. If you need to, you can log into the website as if you were the volunteer group administrator so you can see what they see.