The Salvation Army Information Technology
Terms of Service
These Terms of Service (the “Terms”) establish the rules governing the use of technology equipment owned or provided by The Salvation Army (“TSA”) and when accessing TSA’s technology equipment using a Dual-Use Device (defined below) or otherwise using a Dual-Use Device to conduct TSA’s business. Part 1 of these Terms applies to the use of technology equipment owned or provided by TSA. Part 2 of the Terms applies to users who use a Dual-Use Device. All users of TSA’s technology equipment or of a Dual-Use Device should read these Terms carefully before agreeing to them.
Part 1. Technology Equipment Agreement
These Terms constitute a binding agreement whereby I agree to act according to these rules of technology equipment use whenever using any computer, peripheral, mobile device, or other technology equipment provided for me during my association with TSA. These rules also apply to any online account provided by TSA itself or by a third-party service provider under contract with TSA, such as web-based e-mail. All references to TSA’s technology equipment in these Terms include such online accounts. By clicking agree below, I acknowledge reading these Terms and understanding that violation of these Terms could potentially lead to disciplinary action, termination of employment, civil liability and/or criminal prosecution depending on the type of violation.
1) The technology equipment provided for me regarding the terms of my association with TSA is the property of TSA. With this in mind, I understand:
a) It is not to be removed from the premises without authorization.
b) It is not to be used for personal profit making without authorization. It is not to be used to promote another agency or corporation, regardless of their profit status, without authorization. TSA provides e-mail accounts to assist employees, Officers and Cadets in performing their responsibilities for TSA. While TSA permits some use of these accounts for non-TSA matters, any such use should not occur during working time, should not be excessive or interfere with others’ performance of their job responsibilities, and must comply with all relevant TSA policies.
c) All the contents of the computer drive(s) are or become the property of TSA. Any intellectual property generated by use of TSA’s equipment becomes the property of TSA. This paragraph does not include material for which a software license was purchased by the user, and such software will be removed when the user ends his or her association with TSA.
d) TSA, or its authorized representatives, have the right to view and/or remove any file, including but not limited to e-mail, word processing documents, spreadsheets, databases, chat, and picture files on any technology equipment, including any e-mail or files stored in any web-based e-mail account provided by TSA and any recoverable deleted files. These files are not personal property.
2) The use of technology equipment is regulated by TSA policy as well as civil and criminal statutes. Therefore:
a) I will not use the technology equipment to engage in conversations through electronic mail, chat, or any other medium with vulgar or sexually explicit content. If I find a conversation in which I am involved take on these characteristics, I will end my participation immediately.
b) I will not use the technology equipment to intentionally transmit or receive sexually explicit material, including any pornography in writing, pictures, video or sound.
c) I will not use the technology equipment to engage in any illegal activity, nor to advocate, nor to promote any illegal activity.
d) I will not load software in violation of the license to any technology equipment. I will not load software that has not been paid for, or for which TSA or I are not the registered users, to any technology equipment.
e) I will not copy the software purchased by TSA for use on TSA owned technology equipment for my personal use, or for use on other equipment in violation of the license agreement.
3) I will properly maintain the equipment.
a) I will keep the working environment of the technology equipment, especially the computer, clean and free of liquids and excessive dust. I will maintain at least a six-inch clearance around all ventilation openings.
b) I will personally check that proper care and handling, and packing if appropriate, are used when moving or shipping technology equipment, especially portable computers and devices, and that they are turned off, hibernating, or sleeping if that is appropriate to the specific equipment, before moving or shipping.
c) I will not drop, bang, or hit the technology equipment, even if it does not appear to be working. If the equipment does not seem to be working correctly, I will contact the IT Department for assistance.
d) Because untidy cords can cause a danger to people and the technology equipment, I will keep the cords neatly gathered out of the way of foot traffic and out of the path of the wheels on my chair.
4) Nothing in this Terms of Service limits or replaces any TSA policies which may be applicable to officers, employees, or volunteers, including without limitation The Salvation Army Western Territory Handbook for Employees and The Salvation Army USW Minutes.
Part 2. Dual Use Agreement
All TSA owned technology equipment may be used to access an official TSA email account (“Email”) and other TSA applications (“Apps”). “Dual-Use” means use that is both personal and for the business of TSA. “Dual-Use Device” means any personally owned portable electronic device (e.g., iPad, iPhone, Android or other smart phone or tablet device), or any other technology equipment (e.g. computer, monitor, or printer), approved by TSA for use by you in a Dual-Use manner, that is, to conduct business for TSA with Email and Apps and User’s personal business
All Officers and Cadets have Dual-Use approval from administration. Employees and other people associated with TSA must have supervisor approval prior to accessing Email and Apps on a Dual-Use Device. If you use a personally owned equipment or device as Dual-Use without approval, you nevertheless agree to the below.
By agreeing below, you are entering into the following Dual-Use Agreement between you (the “User”) and TSA. The agreement applies should you access Email or Apps using a Dual-Use Device or otherwise use a Dual-Use Device to conduct TSA business. The Agreement defines the mutual understanding of the parties as it pertains to use of Dual-Use Device to access Email and Apps. The ability to use a Dual-Use Device in this manner is provided only as a convenience for TSA employees, Officers, and Cadets. As a condition of enjoying the privilege of using a Dual-Use Device to access Email and Apps or otherwise conduct TSA business, the User agrees to the following:
1.. TSA will set (or require the User to set) the security settings for general access to the User’s Dual-Use Device as TSA deems necessary to safeguard the integrity of TSA’s information and information systems. User agrees to implement, or permit TSA to implement, these security measures without deviation. The settings include, but are not limited to:
a. A secure pass code or biometric identifier (eg. fingerprint) is required to unlock the Dual Use Device.
b. An automatic device lock after 15 minutes of inactivity.
c. Automatic lock-down after 3-10 failed log-in attempts (variable by device).
d. Encryption of the device’s non-volatile memory (e.g. memory chip or hard drive).
e. The ability to trigger a factory re-set of the Dual-Use Device.
The User agrees that TSA may, at its discretion, require that User install any software or other technology which TSA deems necessary to safeguard TSA’s information.
User will, or will permit TSA to, delete, modify or otherwise update such security measures from time to time as TSA deems necessary to safeguard TSA’s information. User will not modify, bypass, or delete the configuration or these security measures for as long as the Dual-Use Device is used to conduct TSA business.
3. User will take reasonable steps to protect the Dual-Use Device against loss or theft and to prevent unauthorized access to, or use, disclosure, or acquisition of, TSA information stored on the Dual-Use Device.
4. In the event User’s Dual-Use Device is lost or stolen, or the User suspects that the Dual-Use Device has been compromised, the User is required to notify TSA THQ Information Technology Department Help Center immediately, and TSA may, at its sole discretion, remotely trigger a factory reset of the Dual-Use Device. A factory reset erases all data on the Dual-Use Device. User consents to such deletion.
5. If User’s employment at TSA ends or User takes an extended leave of absence, User is obligated to allow TSA to remove all TSA information from any Dual-Use Device and schedule a virtual meeting with TSA Information Technology Department to confirm that Email, Apps, and TSA data have been removed.
6. If at the end of User’s employment, the User has not followed the procedure described in #5 above, TSA may, at its sole discretion, choose to remotely trigger a factory reset of the Dual-Use Device. A factory reset erases all data on the Dual-Use Device, including personal data. User consents to such deletion.
7. User is responsible for backing up personal data that is on the Dual-Use Device (without backing up confidential TSA information). For example, and only by way of reference, the User may want to back up iPhones daily using the iTunes application on a personal (non-TSA issued) computer. Other devices may have other ways of backing up information stored on the device. If TSA remotely triggers a factory reset of the Dual-Use Device, User may restore personal data from a personal backup using a personal computer. Notwithstanding the above, User will not synchronize or back-up any confidential TSA information stored on a Dual-Use Device with any computer, server or application that is not provided by TSA (e.g., home computer, personal DropBox, iCloud). User will not use any cloud-based or other web-based storage service (unless such services is provided by a service provider under contract with TSA) to otherwise store confidential TSA information.
8. Upon TSA’s reasonable request, User will provide the Dual-Use Device (and any required log-in credentials) to TSA for inspection as part of a corporate investigation, to implement a litigation hold, or for other legitimate TSA business purposes. User consents to TSA’s inspection of any TSA information stored on a Dual-Use Device and to any other information related to the purpose of the investigation. User also consents to TSA’s incidental access to non-TSA information during any such inspection. User will follow any instructions received from TSA regarding the preservation and duplication of information stored on a Dual-Use Device for purposes of implementing a litigation hold.
9. User acknowledges that when User uses a Dual-Use Device to access TSA’s information systems or to communicate with others through a corporate e-mail account or Internet access, the Dual-Use Device will be subject to monitoring as agreed to above and in accordance with TSA’s Minute Part 1, 14-06. “IT Usage Policy,” and the Western Territorial Handbook for Employees. User consents to such monitoring.
10. User is responsible for protecting TSA data stored on a Dual-Use Device according to all applicable TSA Policies, including, but not limited to, those described in the TSA Minute Manual and TSA Handbook for Employees.
11. When using a Dual-Use Device to conduct TSA business or while on TSA’s premises, User is responsible for complying with all TSA policies regarding acceptable use of technology equipment and, in particular, Email, including, but not limited to, those described in the TSA Minute Manual.
12. TSA does not provide IT support for a Dual-Use Device but will provide support for Email and Apps. Before User permits a third party, (eg, the Apple Genius Bar), to access a Dual-Use Device, User must remove, or allow the TSA IT Department to remove, TSA data from the Dual-Use Device.
13. The existence of this Agreement does not modify the existing TSA policies on communication devices.
14. Because use of a Dual-Use Device is purely voluntary, TSA will not reimburse any expense(s) related to User’s use of a Dual-Use Device other than those approved by existing policy or as required by applicable state law.
15. User acknowledges that each consent stated in this Agreement will remain in effect for as long as TSA information remains stored on any Dual-Use Device.
16. User agrees to hold TSA harmless, to the fullest extent permitted by applicable law, for any and all loss, liability, or damage, including without limitation, any indirect, incidental, special or consequential damages, expense, costs, profits, lost savings, or earnings or liability that the User may suffer arising out of, or related to, (a) the incidental deletion, modification or corruption of any non-TSA information or application as a result of TSA’s exercising its rights under this Agreement; and (b) TSA’s access to, or inspection of, non-TSA information incidental to TSA’s exercising its rights under this Agreement.
17. User agrees not to use a Dual-Use Device while driving a vehicle for TSA’s business without a hands-free device.