Asterisk - Modify Existing Voicemail
If “Deliver to Phone” is selected, make sure to clear the “Email Address Field” unless requested by the user. What happens is, an email notification will be sent without the .wav file attachment.
“Hide From Directory” is for phones that don’t have a user’s name. For example: Kitchen, Classroom, and Family Services, would all be phones you want to hide from the directory.
“Set MWI OFF” turns the phone’s voicemail light off and “Set MWI ON” turns the light on. This works regardless if the voicemail is sent to email or the phone.
“Other Extensions” (altext) are usedif a user has more than one extension and would like to combine the mailboxes into a single mailbox. It is also used if they are the designated voicemail for a hunt group.
This must be formatted with a comma with no space if there is more than one additional extension. For example: “5624534535,9165633763”.
“Location” (customer_id) is populated when a new site is added. If there is no option for a site in the dropdown, we haven’t added that location yet.