Outlook - Official Groups vs Ad hoc
In Outlook there are two ways that a group can show up in the address book. There are official groups, carried over from Notes, that are maintained by IT. Groups can also be created by individuals and made public, or automatically by applications such as “Teams” or “Yammer” on an ad hoc basis. Since we moved to Outlook there has been concern over how to distinguish official email groups and these ad hoc groups, some of which even have official looking names.
Therefore, in the address book there now appears a checkmark after the name of any of the official email groups. This will not change the actual address just how it looks in the address book.
For example; please note in the image below that “CAS Cathedral City” has no checkmark. That is not an official email group and may not be up-to-date. Furthermore, IT would not be able to correct it if it is out of date. That would be up to the creator of that ad hoc group.
However, “CAS Cathedral City Corps” has a checkmark showing that it is the official email group and should be up-to-date. If it is not up-to-date, someone with authority to update that list could contact the Help Center and it will be corrected.
How to check which group is official vs ad hoc
1. Open Outlook.
2. Select Address Book in the Home tab.
3. Select the USW Online Address Book.
4. Type a name and click Go. (eg. CAS)
5. Official groups will display a check mark at the end of their name, and ad hoc groups won't display a check mark.