What is Clutter?
Clutter is an email feature in Outlook that will save you time. Clutter keeps track of what emails you read and which ones you ignore, and moves emails you're likely to ignore into a folder called Clutter. Clutter might be a real time saver after Outlook learns your email patterns.
Clutter and Junk E-Mail
Clutter differs from Junk E-mail by the fact that it is coming from valid sources and/or people that you’ve interacted with before. Therefore, the message isn’t unsolicited (Junk E-mail) but it could still be low priority to you (Clutter).
Outlook will send you a weekly report of what emails were transferred to Clutter. You can see who send you the emails, so you can retrieve any important emails back to your inbox.
Out of Clutter
To move emails out of Clutter just simply drag and drop it from Clutter into your Inbox. New emails from those contacts will come to your Inbox instead of Clutter now. On the other hand, if you see an email in your Inbox that is Clutter, simply drag and drop (or move) it to the Clutter folder.
Turn Clutter On or Off
Keep in mind that Clutter is a nice feature that will help you to keep only the emails that you need in your inbox. If you don't like this feature, you have the option to turn it off in the online version of Outlook (OWA).
Clutter can only be turn off via OWA (Outlook Web App).
1. Go to the TSA Homepage at https://home.usawest.org .
2. Select Apps Launcher icon.
3. Select Outlook.
4. Click on the Gear icon in the top right corner of the page.
5. Choose: Mail
6. Select Clutter.
7. Select whether you want to turn Clutter on or off:
On: Separate items identified as clutter.
Off: Don’t separate items identified as clutter.
8. Press the Save button.